1) Allow me , Alake , to take this opportunity as a loyal and a consistent customer of Louis Salon for over many many years to wrote about my wonderful experience here, Primarily beaches if excellent customer service, courteous staff, finesse and expertise all makes this salon chain the most successful amongst all it rival chains. 2) Everytime i enter the salon, I am super thrilled coz it’s like a therapy for me in my super busy life The way every customer is taken care of with their specific concerns the extra dose of pampering always keeps me coming back again and yet again and that’s what makes me a retainer here ! As a thriving Image Consultant, a social media influencer and a Television presenter, I always have to look my part and put my best foot forward atat l given times, and that’s when Louis Salon steps for my succour and has me locked in as a loyal guest for a lifetime! 3) Apart from a Luxury experience and A Service Excellence, GS has a class part , Stating some points of difference would be Complimentary and Value add services done over and above the actual service, periodic offers, discounts, family cards, discount coupons, gift and goody bags, follow up calls , reminder called for appointment, taking positive feedback and constructive criticism from some dissatisfied customers etc to name a few ! GS Always Makes Sure that “They do” what they actually Say “They Do ” on the Social Media, 4) Is Truly a Man of few words with a wide smile and a warm demaneour. He’s a gracious host who is a hair genius and has always managed to keep a one on one relationship with all his clients which in todays time is a pre-requisite for client retention in a cut throat competitive world. This kind of bonhomie, midas touch in service and customer engagement goes a long way in defining a salons success ! And that Truly is Sumit Israni’s Success Mantra I concur !! All said in one line to sum it up, GS and SI appreciate and recognize that they truly care !